Buying a home can be exciting, but it’s also a complex process with many moving parts. A REALTOR® provides expertise, guidance, and support every step of the way. Here’s a comprehensive look at all the things – big and small – that a REALTOR® may do to help clients when buying a home:
Preparing the Buyer
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Prepare the buyer for executing a buyer representation agreement
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Explain agency relationships to the buyer and get state-required legal consent to represent, if needed
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Inform the buyer of the working relationship based on state law, the REALTORS® Code of Ethics, and the broker’s business policies
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Learn the buyer’s wants and non-negotiable needs
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Understand the buyer’s budget and financial requirements
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Help the buyer understand what property their chosen budget will buy
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Consider having the buyer fill out a homebuyer’s checklist
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Assist the buyer in examining how much they can afford to spend
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Provide quality lender resources
Finding the Right Property
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Partner with the buyer to locate suitable properties for consideration
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Match the buyer’s needs with available properties
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Constantly re-evaluate buyer’s needs and refocus property showings
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Obtain signatures on the buyer representation agreement after explaining benefits
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Explain how compensation is paid and options for the buyer
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Communicate the working relationship based on state law, the REALTORS® Code of Ethics, and broker policies
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Explain Federal and State Fair Housing laws
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Explain what to look for in property disclosures
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Reassure buyers that their personal information will remain confidential
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Disclose all known material defects
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Provide information on checking sex-offender registry and neighborhood crime statistics
Neighborhood & Market Insights
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Discuss resources to learn about prospective neighborhoods
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Explain the timeline for house hunting, mortgage approval, and closing
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Explain the local market and how it impacts the buyer
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Show statistics on the percentage of list price sellers are receiving
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Inform the buyer of popular home features
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Identify current average days on market
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Share the dangers of using price per square foot to value homes
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Explain the concept of absorption rate and its impact
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Indicate current listing months of market inventory
Financial Guidance
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Share estimated potential out-of-pocket costs to complete the transaction
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Assist the buyer in analyzing loan estimates
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Qualify the buyer financially
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Help account for complete costs of homeownership
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Prepare the lender for listing agent calls
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Assist in comparing different financing options
Property Showings
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Help select homes that fit the buyer’s needs
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Proceed with showings for must-have homes
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Caution buyers about posting information on social media
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Review sample sales contracts to prepare buyers
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Schedule showings and provide access to properties in MLS
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Educate the buyer on the immediacy of new listings in MLS
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Collaborate on properties found through buyer’s contacts
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Research unlisted properties
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Preview properties if needed
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Network with other agents to source off-market properties
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Contact homeowners in focus areas who may sell
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Set up automated email alerts for suitable properties
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Arrange tours of areas, schools, and points of interest
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Provide neighborhood information including municipal services and schools
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Inform buyers of negative aspects that may affect value
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Collect and share all relevant property info while following fair housing laws
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Check zoning and building restrictions
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Help decipher public property and tax info
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Collect data on values, taxes, utilities, etc.
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Compare each property to buyer’s wants and needs
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Help narrow search to top choices
Making the Offer
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Assist the buyer in getting the best property at the best price
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Suggest learning more about the neighborhood before making an offer
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Prepare a comparative market analysis (CMA)
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Prepare buyers to have the most attractive offer in the current market
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Explain common contract contingencies and protective clauses
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Ensure the buyer understands all required disclosure forms
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Prioritize contract negotiation goals
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Help create a negotiating strategy
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Use strategies like escalation clauses
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Prepare the buyer for multiple-offer situations
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Write an offer with a reasonable chance of acceptance
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Recommend optional contingencies and explain pros/cons
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Provide information on purchasing incentives
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Discuss financing alternatives
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Negotiate offers for best price and terms
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Use hyperlocal expertise and communication to secure the offer
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Advocate for the buyer throughout the process
Inspections & Contract Management
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Encourage buyers to investigate home inspectors, title companies, appraisers, lenders, and other services
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Present required and optional inspections such as environmental, roofing, and mold
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Review and discuss inspection concerns
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Negotiate repair requests
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Guide buyers to meet all contract deadlines
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Assist in coordinating communications
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Advise buyers to review settlement statements
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Remind clients to transfer utilities
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Schedule final walkthrough
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Accompany the buyer on walkthrough
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Assist in questioning appraisal reports if needed
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Confirm clear-to-close with lender
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Ensure all parties have forms and info for closing
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Remind buyer of closing location
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Confirm closing date/time and notify parties of changes
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Gather all forms/documents for closing
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Explain flood insurance
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Explain title insurance and refer to qualified broker
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Order surveys
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Order appraisal
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Order title search
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Confirm loan funding status
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Check addendums/alterations for agreed terms
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Review closing statement for accuracy
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Explain wire fraud risks and verify wiring instructions
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Double-check taxes, HOA dues, utilities, and prorations
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Request final closing figures from closing agent
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Review closing figures for accuracy
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Review title insurance commitment
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Advise re-keying locks and consider cleaning/landscaping before move-in
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Review documents with closing agent (attorney)
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Support buyer in any final closing activities
A REALTOR® truly supports homebuyers at every stage, from preparation to closing, ensuring the process is smooth, informed, and in the buyer’s best interest.
Source: National Association of REALTORS® (2023), 105 More Ways Agents Who Are REALTORS® Are Worth Every Penny of Their Compensation. Retrieved from NAR.